Returns & Exchanges Policy
Aghanoorinternational is committed to ensuring your satisfaction with every purchase; however, items can be returned within 14 days of delivery provided they are unworn, unwashed, and retain all original tags. Please note that customized orders and sale items are final sale and cannot be returned or exchanged.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number and reason for return to receive a Return Authorization.
- 2.Pack the Items
Securely place the items in their original packaging, ensuring that all designer tags and invoice slips are included to prevent processing delays.
- 3.Dispatch the Package
Ship the parcel using a trackable courier service to the address provided by our support team; please keep your tracking receipt for reference.
- 4.Quality Check & Refund
Once our quality assurance team inspects and approves the returned garment, your refund or exchange will be processed within 7-10 business days.